Wholesale Inquiries

Artisan Gems Boutique is not accepting any
new wholesale accounts at this time. 

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Policies & F.A.Q.'s 

Exclusive carrier for Artisan Gems Boutique.



Return Policy

At Artisan Gems Boutique your satisfaction with your purchases is guaranteed.  If for any reason you are unhappy with any purchase, (with the exception of cosmetic items which are non-returnable), please email us at returns@artisangemsboutique.com within 7 days of receipt of your order so we can provide a return authorization code and assist you with an exchange or return for a full refund of the item/s purchase prices.  Shipping charges are non-refundable.  Items must be returned to us within 30 days from the date you receive your order.  Please note, any item returned must be unworn, unused and in it's original packaging with tags attached.  Cosmetic items are non-returnable.  If you are exchanging an item, you will be charged the same shipping charge rate for the method you chose when placing your original order, and the same shipping method with be used to ship your exchange item.  Exchanges are shipped within 24 hours, Monday through Friday.  If you request an exchange item that is not in stock, we will contact you so you can choose a different item or opt for a refund instead.

Contact Us

Mailing Address:

Artisan Gems Boutique
17220 Newhope Street, Suite 110
Fountain Valley, CA  92708

via phone:
(714) 979-7068

via fax:
(714) 536-5745

via email:

      general contact:          
info@artisangemsboutique.com
          help placing an order:      
support@artisangemsboutique.com  
    returns and exchanges:         
returns@artisangemsboutique.com  


(Important notice for Comcast email customers:  if you have Comcast mail service, please call us for
assistance.  For unknown reasons, all replies we send to Comcast addresses are returned
to us as undeliverable!  It's not that we don't respond - you're just not receiving
our responses!  Please call us instead and we will be happy to help you!)

Charities We Support


        


Artisan Gems Boutique proudly supports the Veterans of Foreign War (VFW) by sponsoring various fundraising events, donating a portion of proceeds of all partiotic jewelry and accessory sales in our store and additional cash gifts throughout the year.  The VFW provides much needed assistance in many ways to our veterans and their families.

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Artisan Gems Boutique is a co-founder of The Lucky Collection, donating 100% of the net proceeds to The Lucky Foundation, founded by Ms. Leah Brandon, a popular radio talk show host, and The Hollywood Dolls.  These organizations work tirelessly in their efforts to rescue horses.

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Artisan Gems Boutique donates 100% of the net proceeds from the sale of all Pink Ribbon jewelry and accessories to National Breast Cancer Foundation.

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Artisan Gems Boutique also provides goods and cash donations to various organzations throughout the year.  From providing hundreds of pairs of flip flops to hurricaine victims to sending care packages to our men and women serving overseas to donating holiday goods to senior centers in our area,
we take pride in giving back!

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  1. About Us
  2. Special Orders
  3. Shipping
  4. Privacy
  5. Payment Methods & Security

  1. About Us
    Artisan Gems Boutique brings the best of California Style. You'll find over ten thousand in-stock items to choose from at Artisan Gems Boutique and fabulous new items arriving daily.
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  2. Special Orders
    If you are searching for a particular item produced by one of our vendors and you don't see it in our store, feel free to email us with your inquiry to info@artisangemsboutique.com
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  3. Shipping
    We ship daily and all orders are processed immediately and shipped within 24-48 hours. FEDEX is the exclusive carrier for Artisan Gems Boutique for deliveries within the United States. You may choose your shipping preference during check-out. We offer one low flat rate for all methods regardless of your order size. All shipments are fully insured, one low shipping cost per-order, regardless of the size of your order. Our flat shipping rates for deliveries within the United States: FEDEX Ground Special Flat Rate Shipping - Delivery typically within 3-5 Days in the 48 Contiguous States, depending on your location and typically within 5-7 days to Alaska and Hawaii is only $5.00, FEDEX Standard 3rd Day Air, $13.00, FEDEX 2nd Day Air, $20.00, FEDEX Next Day Air, $25.00. Orders placed directly online ship to U.S. addresses only. If you wish to place an International order, please choose International Shipping at checkout and we will contact you for approval of the shipping charges prior to shipping your order. A currency converter is located to the left on this page for your convenience. International orders are typically shipped via USPS Global Priority Mail.
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  4. Privacy
    Artisan Gems Boutique respects your privacy. We will NEVER under any circumstances share your email address or personal information with anyone.
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  5. Payment Methods & Security
    We accept Visa, Mastercard and American Express. Our site is secure, and you may place your order with confidence. If you are uncomfortable with utilizing a credit card, we also accept money orders and cashiers checks. For your convenience, we also accept PayPal.
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Artisan Gems Boutique Order Form

If you prefer, you may also place your order via
Fax, Phone or by Mail.
Click this link to open up an order form.
(Order form prints on standard 8 1/2" x 11" paper)

California Style

Artisan Gems Boutique
17220 Newhope Street, Suite 110
Fountain Valley, CA  92708
Phone: (714)979-7068
Email: info@artisangemsboutique.com

 

©2003-2008 Artisan Gems Boutique®