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Exclusive carrier for Artisan Gems Boutique.
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Return Policy
At Artisan Gems Boutique your satisfaction with your purchases is guaranteed. If for any reason you are unhappy with any purchase, please email us at returns@artisangemsboutique.com within 7 days of receipt of your order so we can provide a return authorization code, (RMA), and assist you with an exchange or return for a full refund of the item/s purchase prices.
Shipping charges are non-refundable. Items must be returned to us within 30 days from the date you receive your order. Please note, any item returned must be unworn, unused and in its original packaging with tags attached. If you are exchanging an item, you will be charged the same shipping charge rate for the method you chose when placing your original order, and the same shipping method with be used to ship your exchange item. If you request an exchange item that is not in stock, we will contact you so you can choose a different item or opt for a refund instead.
Artisan Gems Boutique reserves the right to decline to issue a refund if the requirements to receive a refund specified above are not met.
*Please note, swimwear, sale items, closeout flip flop & accessory purchases, all cosmetics, all toe rings, all anklets and any other items which are specified as "non returnable" are non-returnable.
Contact Us
Mailing Address:
Artisan Gems Boutique
17220 Newhope Street, Suite 110
Fountain Valley, CA 92708
via phone:
(714) 979-7068
via fax:
(714) 641-2840
via email:
general contact: info@artisangemsboutique.com
help placing an order: support@artisangemsboutique.com
returns and exchanges: returns@artisangemsboutique.com
(Important notice for Comcast email customers: if you have Comcast mail service, please call us for assistance. For unknown reasons, all replies we send to Comcast addresses are returned to us as undeliverable! It's not that we don't respond - you're just not receiving our responses! Please call us instead and we will be happy to help you!)
- About Us
Artisan Gems Boutique brings the best of California Style. You'll find over ten thousand in-stock items to choose from at Artisan Gems Boutique and fabulous new items arriving daily.
- Special Orders
If you are searching for a particular item produced by one of our vendors and you don't see it in our store, feel free to email us with your inquiry to info@artisangemsboutique.com
- Shipping
All orders are packaged with care and shipped promptly. To determine your shipping charges, please refer to the following shipping rate chart.
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United States Shipping
FLAT RATE SHIPPING CHARGES |
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Delivery Destination |
FEDEX Ground |
USPS Priority Mail |
FEDEX Standard 3rd Day Air |
FEDEX 2nd Day Air
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FEDEX Next Day Air |
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Continental U.S. |
7.50 |
12.50 |
15.00 |
22.00 |
30.00 |
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AK, HI |
N/A |
12.50 |
N/A |
N/A |
N/A |
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International |
International Shipping
USPS GLOBAL PRIORITY MAIL BASE RATE |
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All Locations |
$25.00 |
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International orders ship only via this method.
Based on your delivery destination and the weight and value of your order, the balance of your International Shipping charges will be added to your order prior to shipping. |
- Privacy
Artisan Gems Boutique respects your privacy. Your information is confidential. We do not share your email address or any personal information with any third parties.
- Payment Methods & Security
We accept Visa, MasterCard and American Express. Our site is secure, and you may place your order with confidence. If you are uncomfortable utilizing a credit card online, we also accept money orders and cashier's checks. Artisan Gems Boutique now accepts Google Checkout and we also accept PayPal, if that is your preference.
Featured Brands at
Artisan Gems Boutique
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Artisan Gems Boutique
17220 Newhope Street, Suite 110
Fountain Valley, CA 92708
Phone: (714)979-7068
Email: info@artisangemsboutique.com
©2003-2010 Artisan Gems Boutique®
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